James Garvert, SVP, Neustar talks about building trust between Companies and Customers during the time of Robocalls

This week on the Podcast, we are delighted to welcome James Garvert from Neustar.  James is Senior Vice-President and General Manager for Caller Identity Services for Neustar. 

Neustar is a Billion Dollar  Business information Services Company and offers a wide range of services to Telcos and Businesses.

James talks a little about his University days in Villa Nova University and how it influenced him.

He explains the business problem of the breakdown in trust in the traditional Voice Calling industry due to the abuse of Robo-calling and Caller ID spoofing.

He then outlines how Neustar is enabling Enterprises to rebuild trust with their customers using Trusted Call Services.  He outlines some great Use Cases of how these Trusted Call services are helping customers to communicate openly with companies.

Finally he names a very appropriate song to play out on.

https://www.trustedcall.neustar  (no .com necessary)

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This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

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