The Good, the Bad and the Ugly Innovation Podcast - from Nettzer - Digital Onboarding
Tony O’Dowd, Machine Translation Pioneer, talks AI and ML and how he moved to Digital First Selling

Tony O’Dowd, Machine Translation Pioneer, talks AI and ML and how he moved to Digital First Selling

November 23, 2020

Our Guest this week is a pioneering entrepreneur in Machine Translation technology, Tony O’Dowd. Tony has established and sold a number of companies in this space and is one of the people who is bringing  Artificial Intelligence driven, machine translation, to new heights

His company, xcelerator, works with major customers, such as Volkswagen, Caterpillar and eBAY, providing systems that translate billions of words.

How has COVID affected his company? Responding to the COVID Crisis Tony talks about how xcelerator has pivoted to Digital First Selling, after the virus stopped International travel and face to face meetings.  This required both new technology tools and cultural changes internally, plus acceptance by customers.  Its true to say that selling will never be the same again.

Tony is clearly a leader in the ML Industry and his story shows how staying innovative is key to his success.

https://www.linkedin.com/in/tonyo3/

---

This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com 

During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you.

The Nettzer Digital First Selling solution:

  • Enables you to sell and onboard remotely
  • It will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

 

 

 

Great fun with Alan Quayle - the leading light behind TAD Hack and TAD Summit - the global CPaaS / API Hackathons

Great fun with Alan Quayle - the leading light behind TAD Hack and TAD Summit - the global CPaaS / API Hackathons

November 18, 2020

We have great fun on the podcast with guest, Alan Quayle, the inspirational driver behind TAD Summit and TAD Hack.

TAD Hack is the global leading Telco API Hackathon festival and reaches thousands of participators.

I think the energy and charisma of Alan is one of the main reasons this is such a phenomenal success.   Alan tells us how TAD Summit and TAD Hack developed and how it tapped into the new wave of CPaaS and API driven communications.

Alan relates some of his favourite hacks and how some of these didn’t actually come from Software Developers.

He tells where TAD will go in the future and his openness to different types of participants even from non-traditional backgrounds – consider it to be an invitation.

Alan is contactable at www.tadhack.com and www.tadsumit.com

 

He finishes the podcast by suggesting a great piece of music that just blew my socks off

----

 

This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com 

During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you.

The Nettzer Digital First Selling solution:

  • Enables you to sell and onboard remotely
  • It will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

 

 

International Single Handed Sailor - Tom Dolan - tells us about how he succeeded in International Ocean Going Racing

International Single Handed Sailor - Tom Dolan - tells us about how he succeeded in International Ocean Going Racing

November 13, 2020

Did you ever meet a man who was blown overboard from his boat in the middle of the Atlantic during a sudden Squall?  Well, you’ll meet one today.

 

On the Podcast we a great Guest:  International Single Handed Sailor Tom Dolan who has sailed across the Atlantic twice and is planning to sail around the Globe.  Tom is recognised as an up and coming Sailor in the Ocean Going Sailing world and has ambitions for the next Olympic Games.

 

He has a great story of how he started as a kid on the local lough near Kells, County Meath in a tiny boat and worked his way up in the Sailing world.

 

You will hear of the determination, resilience, work ethic and competitiveness in Tom that has made him a great Sailor and drives him on.

 

Tom can be contacted at:  -  www.tomdolanracing.com

 

This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital onboarding solution:

  • will ensure your customer onboarding experience is easy and painless,
  • Will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

 

 

Niels Madan of Humby.io has a great idea of how to bring a social dimension to Online Events

Niels Madan of Humby.io has a great idea of how to bring a social dimension to Online Events

November 12, 2020

We have a Berlin based Entrepreneur on the Podcast this week.  Niels Madan and his Team at Humby - https://www.humby.io – have the great idea of adding a social dimension to online video events.  So that means after your Zoom or Teams meeting, whether they are business conference or an entertainment event, you can casually meet and socialise with the other participants around virtual video tables. 

We all know one of the big reasons we attend these events is to network for business or for social reasons.

I think this is a great idea for this time of Covid, working from home and living digital lives, so lets hear from Niels how they started the company and how its going.

 

https://www.linkedin.com/in/nielsmadan/

 

 

This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.  #DigitalOnboarding

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital onboarding solution:

  • will ensure your customer onboarding experience is easy and painless,
  • Will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

 

 

A fun Podcast with Dr John Whelan of Trinity College covering Start-ups and what makes them succeed

A fun Podcast with Dr John Whelan of Trinity College covering Start-ups and what makes them succeed

November 9, 2020

We’ve a fun and buzzy interview this week with Dr John Whelan of the TTO Office in Trinity College Dublin.

John is an experienced entrepreneur and also experienced at commercialising University Research in to real companies.

Apart from talking about his career and how he succeeded we talk about what makes Start-ups successful.

We talk about the state of research, quantum computing and, I love this, “The Collins- Whelan” Start-up Success Prediction Model – a fun and tongue-in-cheek way to see if your start-up is likely to be successful.

We talk about how Star Trek is the ideal Start-Up Team.

Also, I learn why my MBA mightn’t be everything its cracked up to be.

You will definitely enjoy this interview and maybe think about things a little differently after listening to it.

https://www.linkedin.com/in/johnpwhelan/

 

This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital onboarding solution:

  • will ensure your customer onboarding experience is easy and painless,
  • Will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

 

 

Mandy Kruger, an International Business Executive, tells us how she brings new Revenues to major Mobile Groups

Mandy Kruger, an International Business Executive, tells us how she brings new Revenues to major Mobile Groups

November 2, 2020

Our guest this week is Mandy Kruger, an International Business Executive.

 

Mandy is a Strategic Operations Director with extensive experience delivering  Digital and Mobile Technology Products & Services in the Mobile Industry.  She has experience within both emerging and developed markets across Europe, Africa, Central America, South East Asia and Caribbean.

Mandy tells her story and how she started and worked her way up to executive management. Her main strength  in the industry is to enable Mobile Operators to develop new revenues by utilising their existing assets. You wont be surprised to learn one of the main assets they consistently under-estimate is their customer relationship.

 

Mandy has  a great story and I think you’ll enjoy hearing about her experience.

As always, Mandy nominates a song she likes to play out on. 

https://www.linkedin.com/in/mandykruger/

#WomenInTech

---

This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital onboarding solution:

  • will ensure your customer onboarding experience is easy and painless,
  • Will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

 

 

Brendan McKenna, Mobile and SIM expert, discusses the eSIM Market and its development

Brendan McKenna, Mobile and SIM expert, discusses the eSIM Market and its development

October 28, 2020

Our guest this week is Brendan McKenna, Brendan is an expert in Mobile Technologies, SIM and eSIM Technology and Location Based Data technology.  He consults with companies, is a member of GSMA Standards Bodies and is also an Expert Witness in Court Cases.  Brendan has extensive experience working with Mobile Operators and Software Suppliers.

Brendan talks a little about his early career during the early days of Mobile. He provides an excellent summary of where the eSIM market is today, the customer eSIM experience and how the market is likely to develop.  He also talks about eSIM and the IoT market and why it is likely to be significant.

As always, as our guest, he picks a great song to play out on that has personal meaning for him.

 

Brendan can be contacted at:

Brendan.mckenna@tagd.ie

https://www.linkedin.com/in/brendanmckenna

+353872253333

www.tagd.ie

www.virtualcto.ie

 

This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the total Cloud Delivered eSIM solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital onboarding solution:

  • will ensure your customer  eSIM onboarding experience is easy and painless,
  • Will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

 

Israel is great at Corporate Innovation, Startups and maturing Companies,  Ofer HaCohen, Innovation Executive, explains how

Israel is great at Corporate Innovation, Startups and maturing Companies, Ofer HaCohen, Innovation Executive, explains how

October 27, 2020

Our guest this week is Ofer HaCohen, Ofer is at the centre of the renown Israeli Start-up EcoSystem.  Apart from producing many more start-ups than other similar companies, the EcoSystem also manages to bring many of these successful companies to mega-growth and maturity.

Ofer is an Innovation Executive at the heart of this, he is an expert in creating business value between start-ups and corporations. He leverages cutting edge technologies to make an impact

Ofer works with very large Companies and Israeli Startups and enables them to work together and build value.  When this all works it is a Win-Win for both parties.  He outlines how he identities prospects, build relationships, manages expectations and builds a portfolio of prospects.

As always, as our guest, he picks a great song to play out on.

https://www.linkedin.com/in/oferhacohen/ 

---

This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital onboarding solution:

  • will ensure your customer onboarding experience is easy and painless,
  • Will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

Clodagh Durkan, leading expert in Cyber-Security talks about her career and how International cultures affected her experience

Clodagh Durkan, leading expert in Cyber-Security talks about her career and how International cultures affected her experience

October 15, 2020

Our guest this week is Clodagh Durkan who is a renowned expert in Mobile Networks and Cyber Security.  Clodagh has had a very interesting International career working in Ireland, Ghana, Italy and Germany – she tells us how each of those Cultures influenced her and her experiences as a Woman in Tech - #WomeninTech 

 

Clodagh started working as a Student in a Call Centre and by her hard work and expertise she has become a well-known expert and Thought Leader in Cyber Security. She tells us about  the major projects in Mobile Network Security and Data Centre Security and how she developed into a leader over this time.

 

As always Clodagh nominates a song she likes to play out on.  I think you’ll find when you hear Clodagh tell her story why she was such a success in her career and in her ability to lead and influence people in complex International projects.

www.linkedin.com/in/clodaghdurkan 

---

This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital Onboarding solution:

  • will ensure your customer onboarding experience is easy and painless,
  • Will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

 

James Garvert, SVP,  Neustar talks about building trust between Companies and Customers during the time of Robocalls

James Garvert, SVP, Neustar talks about building trust between Companies and Customers during the time of Robocalls

October 13, 2020

This week on the Podcast, we are delighted to welcome James Garvert from Neustar.  James is Senior Vice-President and General Manager for Caller Identity Services for Neustar. 

Neustar is a Billion Dollar  Business information Services Company and offers a wide range of services to Telcos and Businesses.

James talks a little about his University days in Villa Nova University and how it influenced him.

He explains the business problem of the breakdown in trust in the traditional Voice Calling industry due to the abuse of Robo-calling and Caller ID spoofing.

He then outlines how Neustar is enabling Enterprises to rebuild trust with their customers using Trusted Call Services.  He outlines some great Use Cases of how these Trusted Call services are helping customers to communicate openly with companies.

Finally he names a very appropriate song to play out on.

https://www.trustedcall.neustar  (no .com necessary)

---

This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital onboarding solution:

  • will ensure your customer onboarding experience is easy and painless,
  • Will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements

Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

 

 

Play this podcast on Podbean App